| Document Type
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BL
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| Record Number
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977571
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| Doc. No
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b731941
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| Title & Author
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Consumer-driven health care : : implications for providers, payers, and policymakers /\ Regina E. Herzlinger, editor.
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| Publication Statement
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San Francisco :: Jossey-Bass,, ©2004.
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| Page. NO
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1 online resource (xxxiv, 892 pages) :: illustrations
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| ISBN
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0787952583
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: 0787972169
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: 9780787952587
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: 9780787972165
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| Bibliographies/Indexes
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Includes bibliographical references and indexes.
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| Contents
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Consumer-Driven Health Care; CONTENTS; Preface; Introduction; PART ONE: WHY WE NEED CONSUMER-DRIVEN HEALTH CARE; PART TWO: VISION AND MODELS; PART THREE: THE NEW INTERMEDIARIES; PART FOUR: INNOVATIVE CONSUMER-DRIVEN SOLUTIONS TO CHRONIC PROBLEMS; PART FIVE: THE ROLE OF GOVERNMENT; The Editor; The Participants; The Contributors; Name Index; Subject Index.
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| Abstract
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Professor Herzlinger documents how the consumer-driven health care movement is being implemented and its impact on insurers, providers, new intermediaries, and governments. With additional contributions by health care's leading strategists, innovators, regulators and scholars, Consumer-Driven Health Care presents a compelling vision of a health care system built to satisfy the people it serves.
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| Subject
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Consumer protection.
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Consumer satisfaction.
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| Subject
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Consumer-driven health care.
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| Subject
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Health planning-- Citizen participation.
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| Subject
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Medical care-- Evaluation.
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| Subject
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Medical economics.
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| Subject
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Patient satisfaction-- Evaluation.
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| Subject
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Consommateurs-- Protection.
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| Subject
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Consommateurs-- Satisfaction.
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| Subject
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Économie de la santé
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| Subject
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Patients-- Satisfaction.
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| Subject
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Santé publique-- Planification.
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| Subject
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Soins médicaux-- Évaluation.
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| Subject
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Administração de serviços de saúde.
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| Subject
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Consumer protection.
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| Subject
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Consumer satisfaction.
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| Subject
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Consumer-driven health care.
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| Subject
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Health planning-- Citizen participation.
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| Subject
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Medical care-- Evaluation.
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| Subject
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Medical economics.
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| Subject
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MEDICAL-- Administration.
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| Subject
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MEDICAL-- Practice Management Reimbursement.
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| Subject
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Patient satisfaction-- Evaluation.
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| Subject
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Proteção ao consumidor.
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| Subject
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Satisfação dos consumidores de serviços de saúde.
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| Subject
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Saúde pública.
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| Subject
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Community Participation.
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| Subject
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Delivery of Health Care-- economics.
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| Subject
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Consumenten.
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| Subject
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Gezondheidszorg.
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| Subject
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Patiënten.
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| Subject
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Sociaal-economische aspecten.
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| Subject
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Delivery of Health Care-- organization administration.
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| Subject
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Health Care Costs.
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| Subject
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Insurance, Health.
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| Dewey Classification
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362.1/068
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| LC Classification
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RA394.C685 2004eb
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| NLM classification
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2004 E-188
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W 84.1C7584 2004
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44.10bcl
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| Added Entry
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Herzlinger, Regina E.
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