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" Transforming the character of public organizations : "
A. Carol Rusaw.
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BL
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| Record Number
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978112
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| Doc. No
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b732482
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| Main Entry
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Rusaw, A. Carol,1946-
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| Title & Author
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Transforming the character of public organizations : : techniques for change agents /\ A. Carol Rusaw.
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| Publication Statement
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Westport, Conn. :: Quorum Books,, 1998.
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| Page. NO
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1 online resource (xvi, 242 pages) :: illustrations
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| ISBN
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142947307X
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: 1567201032
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: 156750910X
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: 9781429473071
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: 9781567201031
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: 9781567509106
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1567201032
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1593112777
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9781593112776
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| Bibliographies/Indexes
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Includes bibliographical references (pages 227-235) and index.
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| Contents
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Preliminaries; Contents; Illustrations; Acknowledgments; Introduction; 1 Leading Public Sector Change from the Inside Out; 2 A Holistic View of Organization Change; 3 Techniques for Collecting and Analyzing Data; 4 Building Trust and Preparing for Change; 5 Implementation and Evaluation Guidelines; 6 Using Self as a Change Instrument; 7 Mediation Roles of Public Organizational Change Agents; 9 Empathy and Encouragement; 10 Confronting Change with Courage and Compassion; 11 Hope as the Imperative for Transformation; 12 The Art of Cooperation: A Case of Management-Union Joint Problem Solving.
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| Abstract
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The author argues that to inspire change in any organization and particularly in the public sector, agents must realize change is collective, non-rational and non-linear. Incorporating a phenomenological perspective, she provides real-life examples for public administrators.
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Administrative agencies.
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Organizational change.
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Public administration.
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Administrative agencies.
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Organizational change.
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POLITICAL SCIENCE-- Public Affairs Administration.
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Public administration.
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Organisatieverandering.
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Overheid.
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| Dewey Classification
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352.3/67
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| LC Classification
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JF1525.O73R87 1998eb
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| NLM classification
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88.11bcl
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