Document Type
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BL
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Record Number
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978210
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Doc. No
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b732580
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Main Entry
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Barker, Alan,1956-
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Title & Author
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Improve your communication skills /\ Alan Barker.
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Edition Statement
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Rev. 2nd ed.
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Publication Statement
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London ;Philadelphia, PA :: KoganPage,, ©2010.
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Series Statement
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Sunday Times creating success
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Page. NO
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1 online resource (viii, 200 pages) :: illustrations
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ISBN
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0749456272
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: 0749459115
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: 0749460369
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: 9780749456276
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: 9780749459116
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: 9780749460365
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Contents
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What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Interviews : holding a formal conversation -- Making a presentation -- Putting it in writing -- Networking : the new conversation.
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Abstract
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Improve Your Communication Skills shows how to improve conversations and build rapport with colleagues; hold interviews and staff appraisals; learn the skills of persuasion; give effective presentations; write emails, letters and reports; and write for the web.
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Subject
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Business communication.
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Subject
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BUSINESS ECONOMICS-- Business Communication-- General.
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Subject
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Business communication.
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Dewey Classification
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651.7
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LC Classification
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HF5718.B365 2010eb
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