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رکورد قبلیرکورد بعدی

" Why customers come back : "


Document Type : BL
Record Number : 981418
Doc. No : b735788
Main Entry : Lawfer, Manzie R.,1946-
Title & Author : Why customers come back : : how to create lasting customer loyalty /\ Manzie R. Lawfer.
Publication Statement : Franklin Lakes, NJ :: Career Press,, ©2004.
Page. NO : 1 online resource (219 pages)
ISBN : 1417526033
: : 1564146952
: : 9781417526031
: : 9781564146953
Bibliographies/Indexes : Includes bibliographical references (pages 209-211) and index.
Contents : Introduction; 1. Why Customer Loyalty?; 2. The Story of Customer Loyalty; 3. People Do Business with People; 4. Differentiation; 5. Value and Assurance; 6. Effective Communication; 7. Focus; 8. How Do We Do It?; 9. Empowerment and Accomplishment; A Final Word.
Abstract : Annotation
: Annotation
Subject : Customer loyalty.
Subject : Customer relations.
Subject : BUSINESS ECONOMICS-- Marketing-- Research.
Subject : Business Economics.
Subject : Commerce.
Subject : Customer loyalty.
Subject : Customer relations.
Subject : Marketing Sales.
Subject : Customer loyalty.
Subject : Customer relations.
Dewey Classification : ‭658.8/343‬
LC Classification : ‭HF5415.525‬‭.L39 2004eb‬
NLM classification : ‭F713. 5‬clc
: ‭F713. 55‬clc
copyhttps://lib.clisel.com/site/catalogue/981418
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