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" Perfect phrases for customer service : "


Document Type : BL
Record Number : 981592
Doc. No : b735962
Main Entry : Bacal, Robert.
Title & Author : Perfect phrases for customer service : : hundreds of tools, techniques, and scripts for handling any situation /\ Robert Bacal.
Publication Statement : New York :: McGraw-Hill,, ©2005.
Page. NO : 1 online resource (xv, 222 pages)
ISBN : 007144453X
: : 0071465111
: : 9780071444538
: : 9780071465113
Abstract : Use this solution-oriented guide to get up and running with everything you need to keep customers happy and loyal. This book gives you the tools to interact with customers more effectively so that the company; the customer; and you; all benefit. --
Subject : Customer services, Terminology.
Subject : Customer services.
Subject : BUSINESS ECONOMICS-- Customer Relations.
Subject : Customer services.
Dewey Classification : ‭658.812‬
LC Classification : ‭HF5415.5‬‭.B32 2005eb‬
Parallel Title : 101 customer service training scripts for handling any situation
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