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" Advanced facilitation strategies : "
Ingrid Bens.
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BL
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| Record Number
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986603
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| Doc. No
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b740973
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| Main Entry
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Bens, Ingrid.
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| Title & Author
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Advanced facilitation strategies : : tools techniques to master difficult situations /\ Ingrid Bens.
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| Publication Statement
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[San Francisco] :: Jossey-Bass,, [©2005]
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| Page. NO
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xvii, 248 pages :: illustrations ;; 28 cm ++ 1 CD-ROM (4 3/4 in.)
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| ISBN
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0787977306
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: 9780787977306
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| Bibliographies/Indexes
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Includes bibliographical references (pages 241-244).
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| Contents
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Advanced strategies overview -- The complexities of decision-making -- Conflict management strategies -- Consulting strategies for facilitators -- Essential processes for facilitators.
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| Abstract
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"This book includes techniques for dealing with dilemmas in facilitation, shows how to maintain neutrality in various situations, and reveals how to work effectively with group leaders. Ingrid Bens outlines six common decision quandaries and offers tips on how advanced facilitators resolve them. She suggests various tools that can be used to intervene in group conflicts in order to put participants back on track. The author also outlines five steps for managing complex situations - assessment, design, contracting, implementation, and follow-up - and shows how to implement each step to maximize effectiveness." "Advanced Facilitation Strategies, with an accompanying CD-ROM, is a valuable toolkit filled with customizable instruments, charts, tools, checklists, references, and guides for all practitioners."--Jacket.
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| Subject
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Group facilitation.
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| Subject
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Teams in the workplace.
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| Subject
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Group facilitation.
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Teams in the workplace.
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| Dewey Classification
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658.4/022
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| LC Classification
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HD66.B4448 2005
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