| Document Type
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BL
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| Record Number
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987210
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| Doc. No
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b741580
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| Title & Author
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Improving the quality of library services for students with disabilities /\ edited by Peter Hernon and Philip Calvert.
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| Publication Statement
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Westport, Conn. :: Libraries Unlimited,, 2006.
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| Page. NO
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1 online resource (xii, 232 pages) :: illustrations
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| ISBN
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089789961X
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: 1591583004
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: 9780897899611
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: 9781591583004
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1591583004
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Students with disabilities in higher education / by Peter Hernon and Philip Calvert -- Context / by Peter Hernon -- Legal context within the United States / by Kathleen Rogers -- An increasingly diverse student population : a rationale for consideration of universal access at post-secondary institutions / by Todd K. Herriott -- Disability support services, Victoria University of Wellington / by Ava Gibson -- Perspectives of library directors -- Literature review / by Peter Hernon -- Developing and testing an instrument : New Zealand / by Philip Calvert and Peter Hernon -- Refinement of the data collection instrument / by Peter Hernon and Jennifer Lann -- Conducting your own study / by Philip Calvert -- Reporting and using the results / by Philip Calvert -- Continuing to improve service quality for students / by Peter Hernon and Philip Calvert.
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| Abstract
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The development and promotion of appropriate services for students with disabilities has been an integral part of the academic library since the 1990s. There remains, however, a dearth of literature--in marketing, library and information science, and other disciplines--that applies quality assessment instruments to existing programs. With this in mind, Hernon and Calvert present two versions of a data collection instrument, designed to compare the expectations of special students with their perceptions of how well a given service met their needs. Descriptions of successful initiatives at a varie.
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| Subject
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Academic libraries-- Services to people with disabilities-- New Zealand.
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Academic libraries-- Services to people with disabilities-- United States.
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| Subject
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Academic libraries-- Services to people with disabilities.
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| Subject
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Academic libraries-- Services to people with disabilities.
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| Subject
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LANGUAGE ARTS DISCIPLINES-- Library Information Science-- Archives Special Libraries.
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Dienstverlening.
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Gehandicapten.
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Wetenschappelijke bibliotheken.
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| Subject
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New Zealand.
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United States.
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| Dewey Classification
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027.6/63
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| LC Classification
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Z711.92.P5I47 2006eb
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| Added Entry
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Calvert, Philip J.,1949-
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Hernon, Peter.
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