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" Process design : "
Dorothy Strachan, Paul Tomlinson.
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BL
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| Record Number
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987615
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| Doc. No
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b741985
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| Main Entry
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Strachan, Dorothy,1947-
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| Title & Author
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Process design : : making it work : a practical guide to what to do when and how for facilitators, consultants, managers, and coaches /\ Dorothy Strachan, Paul Tomlinson.
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| Edition Statement
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1st ed.
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| Publication Statement
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San Francisco :: Jossey-Bass,, ©2008.
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| Series Statement
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Jossey-Bass business & management series
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| Page. NO
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1 online resource (xvi, 263 pages) :: illustrations.
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| ISBN
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0470289880
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: 1281285420
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: 6611285423
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: 9780470289884
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: 9781281285423
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: 9786611285425
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0470182709
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9780470182703
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| Bibliographies/Indexes
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Includes bibliographical references.
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| Contents
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pt. 1. A Stepwise Approach -- 1. Six Steps -- 2. Guidelines for Process Design -- pt. 2. The People Factors: Perspectives, Power, and Values -- 3. The Perspectives Factor in Process Design -- 4. The Power Factor in Process Design -- 5. The Values Factor in Process Design -- pt. 3. Due Diligence: A Process Terms of Reference -- 6. About a Process Terms of Reference -- 7. Understanding the Situation -- 8. Developing a Focus -- 9. Stakeholder Collaboration -- 10. Core Assumptions -- 11. Key Considerations -- 12. Work Plan -- 13. Governance -- 14. Essential Documents -- 15. PTR -- Three Examples -- pt. 4. Experts and Evidence in Concert -- 16. Why Evidence-Based Solutions Now? -- 17. A Design for Developing Evidence-Based Questions -- pt. 5. Sample Process Designs -- 18. A Town Hall Meeting with XYZ Finance Department -- 19. A Workshop on Mission and Values.
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| Abstract
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Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants?and anyone else who works with groups?to set up and deliver dynamic, creative process designs. Filled with illustrativ.
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| Subject
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Group facilitation.
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Planning.
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BUSINESS ECONOMICS-- Production Operations Management.
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Group facilitation.
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Planning.
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TECHNOLOGY ENGINEERING-- Industrial Engineering.
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TECHNOLOGY ENGINEERING-- Industrial Technology.
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| Dewey Classification
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658.5/1
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| LC Classification
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HM751.S767 2008eb
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| Added Entry
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Tomlinson, Paul,1942-
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