ITIL practitioner support and restore (IPSR) all-in-one help desk exam guide and certification work ...

" ITIL practitioner support and restore (IPSR) all-in-one help desk exam guide and certification work book : "
Gerard Blokdijk.

Document Type	:	BL
Record Number	:	988685
Doc. No	:	b743055
Main Entry	:	Blokdijk, Gerard.
Title & Author	:	ITIL practitioner support and restore (IPSR) all-in-one help desk exam guide and certification work book : : define, implement, manage and review service support with service desk, incident management and problem management /\ Gerard Blokdijk.
Publication Statement	:	[United States] :: Gerard Blokdijk,, ©2008.
Page. NO	:	263 pages :: illustrations ;; 29 cm
ISBN	:	1921523115
	:	: 9781921523113
Notes	:	Cover title.
Subject	:	Computer technical support.
Subject	:	Configuration management.
Subject	:	Electronic data processing personnel-- Certification.
Subject	:	Information services industry-- Certification.
Subject	:	Information technology-- Management.
Subject	:	Management information systems.
Subject	:	Computer technical support.
Subject	:	Configuration management.
Subject	:	Electronic data processing personnel-- Certification.
Subject	:	Information technology-- Management.
Subject	:	Management information systems.
Dewey Classification	:	‭004.068‬
Parallel Title	:	ITIL practitioner, support and restore workbook
Spine Title	:	ITIL practitioner support and restore (IPSR) all-in-one

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