| Document Type
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BL
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| Record Number
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988850
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| Doc. No
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b743220
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| Main Entry
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Solli-Saether, Hans.
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| Title & Author
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Managing IT outsourcing performance /\ Hans Solli-Saether, Petter Gottschalk.
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| Publication Statement
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Hershey, PA :: Business Science Reference,, ©2010.
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| Page. NO
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1 online resource (xii, 256 pages) :: illustrations
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| ISBN
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1605667978
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: 1628702192
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: 9781605667973
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: 9781628702194
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160566796X
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9781605667966
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Outsourcing opportunities -- Theoretical foundations -- Critical success factors -- Value configurations -- Maturity in outsourcing relationships -- Costs, benefits, and risks -- Knowledge transfer -- Outsourcing performance -- Outsourcing governance -- Case study research -- Conclusion -- Dynamics of outsourcing relationships -- The role of the CIO.
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| Abstract
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"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
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| Subject
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Contracting out.
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Electronic data processing departments-- Contracting out.
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Information technology-- Management.
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COMPUTERS-- Computer Literacy.
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COMPUTERS-- Computer Science.
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COMPUTERS-- Data Processing.
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COMPUTERS-- Hardware-- General.
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COMPUTERS-- Information Technology.
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COMPUTERS-- Machine Theory.
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COMPUTERS-- Reference.
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| Subject
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Contracting out.
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| Subject
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Electronic data processing departments-- Contracting out.
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| Subject
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Information technology-- Management.
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| Dewey Classification
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004.0688
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| LC Classification
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HD30.2.S65 2010eb
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| Added Entry
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Gottschalk, Petter,1950-
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