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" Communicate to win / "
Richard Denny.
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BL
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| Record Number
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989926
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| Doc. No
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b744296
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| Main Entry
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Denny, Richard.
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| Title & Author
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Communicate to win /\ Richard Denny.
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| Edition Statement
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2nd ed.
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| Publication Statement
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London ;Philadelphia :: Kogan Page,, 2009.
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| Page. NO
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1 online resource (x, 148 pages)
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| ISBN
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0749458356
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: 9780749458355
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0749456450
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9780749456450
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| Bibliographies/Indexes
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Includes bibliographical references.
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| Contents
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Copyright; Table of contents; About the Author; Introduction; Part 1 Communication Skills; Ch 1 The Importance of Communication; Ch 2 Interpersonal Communication; Ch 3 Helping People to Like You; Ch 4 Dealing with People; Ch 5 Giving and Taking Instruction Effectively; Ch 6 Body Language; Ch 7 Written Communication; Ch 8 Telephone Communication; Ch 9 Meetings; Part 2 Presenting to Win; Ch 10 Presentation Skills; Ch 11 Nervous Tension; Ch 12 Preparation; Ch 13 Content; Ch 14 Your Audience; Ch 15 Visual Aids; Ch 16 Your Appearance & Attitude; Ch 17 Delivery; Ch 18 Develop Good Habits.
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| Abstract
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Communicate to Win is full of sound, practical advice on every aspect of business and personal communication, such as how to: encourage people to like you, understand what motivates people, use the telephone effectively, excel at one-on-one conversation, develop your emotional intelligence, master a good writing style and give a great public presentation.
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| Subject
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Business communication.
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Business presentations.
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Communication.
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Success in business.
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BUSINESS ECONOMICS-- Business Communication-- General.
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Business communication.
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Business presentations.
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Communication.
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Success in business.
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| Dewey Classification
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658.4/5
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| LC Classification
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HF5718.D46 2009eb
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