| Document Type
|
:
|
BL
|
| Record Number
|
:
|
992393
|
| Doc. No
|
:
|
b746763
|
| Main Entry
|
:
|
Doherty, Nora.
|
| Title & Author
|
:
|
The essential guide to workplace mediation conflict resolution : : rebuilding working relationships /\ Nora Doherty Marcelas Guyler.
|
| Publication Statement
|
:
|
London ;Philadelphia :: Kogan Page,, 2008.
|
| Series Statement
|
:
|
Gale virtual reference library
|
| Page. NO
|
:
|
1 online resource (x, 196 pages) :: illustrations
|
| ISBN
|
:
|
0749450193
|
|
|
:
|
: 074945430X
|
|
|
:
|
: 1281386227
|
|
|
:
|
: 661138622X
|
|
|
:
|
: 9780749450199
|
|
|
:
|
: 9780749454302
|
|
|
:
|
: 9781281386229
|
|
|
:
|
: 9786611386221
|
| Bibliographies/Indexes
|
:
|
Includes bibliographical references (pages 186-192) and index.
|
| Contents
|
:
|
So what exactly is workplace mediation? -- An example of a breakdown in a workplace relationship: Wendy and Mark -- Just how does mediation work? -- Finding your way around conflict resolution: what is special about mediation? -- How mediation can be used within organizations -- Workplace mediation for teams -- Team mediation and group dynamics -- Introducing mediation into your workplace: mediation providers, personnel policies and mediation practice in the organization -- Case studies of workplace mediation between two employees -- Case studies of workplace mediation with teams -- Case studies of workplace mediation for boardroom conflicts -- Why do conflicts arise? Some universal, individual and interpersonal models -- Why and how should managers respond to conflict? -- The philosophy of mediation and the business of empowerment -- 'Beyond mediation': the culture of mediation and organizational development.
|
| Abstract
|
:
|
Examines the nature, process, uses and skills for employing and using mediation. Explores what mediation is and how it can be successfully applied to resolve issues.
|
| Subject
|
:
|
Conflict management.
|
| Subject
|
:
|
Mediation and conciliation, Industrial.
|
| Subject
|
:
|
BUSINESS ECONOMICS-- Human Resources Personnel Management.
|
| Subject
|
:
|
BUSINESS ECONOMICS-- Workplace Culture.
|
| Subject
|
:
|
Conflict management.
|
| Subject
|
:
|
Conflict management.
|
| Subject
|
:
|
Mediation and conciliation, Industrial.
|
| Subject
|
:
|
Mediation and conciliation, Industrial.
|
| Dewey Classification
|
:
|
658.3/145
|
| LC Classification
|
:
|
HD5481.D57 2008eb
|
| NLM classification
|
:
|
C912.1clc
|
|
|
:
|
F272.9clc
|
| Added Entry
|
:
|
Guyler, Marcelas.
|
| Parallel Title
|
:
|
Essential guide to workplace mediation and conflict resolution
|