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" Business is a contact sport : "
Tom Richardson, Augusto Vidaurreta, with Tom Gorman.
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BL
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| Record Number
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993013
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| Doc. No
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b747383
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| Main Entry
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Richardson, Tom.
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| Title & Author
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Business is a contact sport : : using the 12 principles of relationship asset management to build buy-in, blast away barriers, and boost your business /\ Tom Richardson, Augusto Vidaurreta, with Tom Gorman.
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| Publication Statement
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[Indianapolis, IN] :: Alpha,, [©2002]
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| Page. NO
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1 online resource (xv, 256 pages) :: illustrations
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| ISBN
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1592570097
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: 9781592570096
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0028641639
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9780028641638
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| Notes
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Includes index.
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| Contents
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Introduction: A Whole New Ballgame -- See Relationships as Valuable Assets -- Develop a Game Plan -- Create Ownership for Relationships -- Transform Contacts into Connections -- Move into the Win-Win Zone -- Get to Know Your Stakeholders as People -- Build Bonds of Trust with All Stakeholders -- Banish Relationship Killers -- When Something Breaks, Fix It Fast -- Get Rolling and Maintain Momentum -- Maximize the Long-Term Value of Relationships -- Keep the Wins Coming, Stakeholder by Stakeholder -- Epilogue: Uncommon Common Sense -- Target Wins for Company-Stakeholder Relationships.
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| Subject
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Business communication.
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Communication in industrial relations.
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Communication in management.
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BUSINESS ECONOMICS-- Business Communication-- General.
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Business communication.
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Communication in industrial relations.
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Communication in management.
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Relatiemarketing.
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| Dewey Classification
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658.4/5
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| LC Classification
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HF5718.R527 2002eb
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| NLM classification
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85.40bcl
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| Added Entry
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Gorman, Tom.
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Vidaurreta, Augusto.
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