| Document Type
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BL
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| Record Number
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993638
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| Doc. No
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b748008
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| Main Entry
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Frankel, Alex.
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| Title & Author
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Punching in : : the unauthorized adventures of a front-line employee /\ Alex Frankel.
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| Edition Statement
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1st ed.
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| Publication Statement
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New York :: Collins/HarperCollins Publishers,, ©2007.
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| Page. NO
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222 pages ;; 24 cm
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| ISBN
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0060849665
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: 9780060849665
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| Bibliographies/Indexes
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Includes bibliographical references (pages 209-211) and index.
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| Contents
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Introduction: becoming one of them -- The other army -- One great employee -- Two truths and one lie -- Into the fold -- Get big, stay small -- In the red zone -- Conclusion: self selection.
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| Abstract
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An investigative journalist documents his experiences of working for some of America's highest-profile retailers, including UPS, the Gap, and Starbucks, a venture during which he learned how each company strives to transform everyday employees into a loyal and dedicated workforce.
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| Subject
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Employee loyalty, Case studies.
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Employee loyalty.
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Employee motivation, Case studies.
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| Subject
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Employee motivation.
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| Subject
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Interpersonal relations.
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Organizational commitment.
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| Subject
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Employee loyalty.
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| Subject
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Employee motivation.
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| Subject
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Interpersonal relations.
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| Subject
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Organizational commitment.
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| Dewey Classification
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658.3/14
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| LC Classification
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HF5549.5.M63F725 2007
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