| Document Type
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BL
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| Record Number
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995329
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| Doc. No
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b749699
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| Main Entry
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Emmett, Stuart.
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| Title & Author
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The relationship-driven supply chain : : creating a culture of collaboration throughout the chain /\ Stuart Emmett and Barry Crocker.
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| Publication Statement
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Aldershot, Hampshire, England ;Burlington, VT :: Gower,, ©2006.
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| Page. NO
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1 online resource (xvi, 187 pages) :: illustrations
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| ISBN
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0566086840
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: 0754687783
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: 1315553562
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: 9780566086847
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: 9780754687788
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: 9781315553566
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0566086840
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| Bibliographies/Indexes
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Includes bibliographical references (pages 181-182) and index.
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| Contents
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Part 1. The Supply Chain Reviewed: The supply chain; Supply chain history; Supply chain growth; Benefits of supply chain management; Five key aspects for supply chain management; Approaches to supply chain management; Supply chain management changes traditional ways; Supply or demand led supply chain; Transactional or collaborative supply chain; Contrasts between Type I and Type II supply chains; Supply chain operations; Problems in integrating supply chains; Supply chain strategy; Supply chain planning; Supply chain key performance indicators; Supply chain metrics and strategies; Supportive supply chain management approaches. -- Part 2. People Relationships at Work: People relationships are important; Understanding individuals; Individual management styles; Team relationships; Building people relationships; Work/company culture. -- Part 3. Supply Chain Relationships in Business Percy and Charlie; Internal structures and relationships; Supplier appraisal vendor rating; Corporate social responsibility; Supplier audits; Structuring for supply chain management; Inter-company relationships; Supply chain re-thinking; Think "right"; Attitude change and relationships; Strategy changes; Operating changes; Sustaining strategic supplier collaboration; Dynamic requirements for building supply chain relationships; Benefits of better relationships. -- Part 4. Changing and Improving Supply Chain Relationships: Maintaining collaborative buyer-supplier relationships; Stages in developing a collaborative relationship; Relationships and trust; Strategic trust in supply chain collaboration; Changing organisational behaviour; Improving supplier relationships: implementation difficulties; Levels of communication; Collaboration: pitfalls and success; Keys factors for establishing successful collaborative relationships; Managing change; Peoples' behaviour during change; The relationship driven supply chain; Model for developing supply chain relationships.
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| Abstract
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"Stuart Emmett and Barry Crocker's book explains how a relationship-based approach to supply chain management can transform business; how to organise your business internally for effective supply chain relationships and how to transform your external supply chain using relationship marketing, customer relationship management and supply chain partnerships."--Jacket.
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| Subject
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Business logistics.
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Corporate culture.
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Interpersonal relations.
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BUSINESS ECONOMICS-- Industrial Management.
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BUSINESS ECONOMICS-- Management Science.
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BUSINESS ECONOMICS-- Management.
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BUSINESS ECONOMICS-- Organizational Behavior.
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Business logistics.
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Corporate culture.
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Interpersonal relations.
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Supply Chain Management
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Unternehmenskultur
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Integraal ketenbeheer.
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Klantgerichtheid.
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| Dewey Classification
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658.7
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| LC Classification
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HD38.5.E475 2006eb
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| NLM classification
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85.34bcl
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| Added Entry
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Crocker, Barry.
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