| Document Type
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BL
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| Record Number
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995687
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| Doc. No
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b750057
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| Main Entry
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Jenkins, Kate.
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| Title & Author
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Politicians and public services : : implementing change in a clash of cultures /\ Kate Jenkins.
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| Publication Statement
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Cheltenham :: Edward Elgar,, 2008.
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| Page. NO
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vi, 273 pages ;; 24 cm
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| ISBN
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1847201423
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: 1849800219
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: 9781847201423
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: 9781849800211
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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1. management of public services: what goes wrong? -- 2. United Kingdom Government: the pressure for change -- 3. Management and the Civil Service: the Rayner approach -- 4. Improving management in Government: the Efficiency Unit investigation -- 5. Administration to management: 'a plan to shift the foundations' -- 6. report: discussion and decisions -- 7. Next Steps: implementation -- 8. Views and comments: a success or a staging post? -- 9. spread of public sector reform -- 10. most difficult task: change at the top -- 11. Politics and management: can they co-exist?
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| Abstract
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"This book is essential reading for anyone who wants to understand why governments fail to deliver what they promise. It is the authoritative insiders account of the "Next Steps" initiative under Mrs Thatcher by someone who was central to it. Her analysis is uncomfortable but her insights, spiced with some nice anecdotes, are as wise and relevant as ever. Her message for politicians and senior officials alike is uncompromising: look at the job first and equip yourselves to do it properly, or you will fail and the rest of us suffer. Thank goodness she has written it all down. No one can say they weren't told."--review, Lord Wilson of Dinton. (pub. website).
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| Subject
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Human services-- Government policy-- Great Britain.
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| Subject
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Human services-- Great Britain-- Management.
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| Subject
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Human services-- Government policy.
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| Subject
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Human services-- Management.
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| Subject
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Öffentliche Dienstleistung.
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| Subject
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Politik.
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| Subject
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Great Britain.
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| Subject
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Großbritannien.
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| Dewey Classification
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361.0068
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| LC Classification
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HV248.J465 2008
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