| Document Type
|
:
|
BL
|
| Record Number
|
:
|
996931
|
| Doc. No
|
:
|
b751301
|
| Main Entry
|
:
|
Foley, Bob.
|
| Title & Author
|
:
|
Achieving quality /\ [authors, Bob Foley and Joe Johnson ; based on previous material by Joe Johnson].
|
| Edition Statement
|
:
|
4th ed.
|
| Publication Statement
|
:
|
Oxford :: Published for the Institute of Leadership & Management by Pergamon Flexible Learning,, 2003.
|
| Series Statement
|
:
|
Superseries
|
| Page. NO
|
:
|
1 online resource (viii, 120 pages) :: illustrations
|
| ISBN
|
:
|
0080489966
|
|
|
:
|
: 1136431144
|
|
|
:
|
: 1136431187
|
|
|
:
|
: 1136431195
|
|
|
:
|
: 1281006203
|
|
|
:
|
: 6611006206
|
|
|
:
|
: 9780080489964
|
|
|
:
|
: 9781136431142
|
|
|
:
|
: 9781136431180
|
|
|
:
|
: 9781136431197
|
|
|
:
|
: 9781281006202
|
|
|
:
|
: 9786611006204
|
|
|
:
|
0750658746
|
|
|
:
|
9780750658744
|
| Notes
|
:
|
Previously published in NEBS Management Development super series, 3rd edition: 1997.
|
| Contents
|
:
|
Front Cover; Achieving Quality; Copyright Page; Contents; Workbook introduction; 1. ILM Super Series study links; 2. Links to ILM qualifications; 3. Links to S/NVQs in Management; 4. Workbook objectives; 5. Activity planner; Session A: Quality in context; 1. Introduction; 2. The meaning of quality; 3. Ensuring quality; 4. Total quality management; 5. Achieving quality at team level; 6. Summary; Session B: Standards; 1. Introduction; 2. Types of standards; 3. BS EN ISO 9000:2000; 4. Quality management system; 5. Management responsibility; 6. Resource management; 7. Product realization
|
|
|
:
|
8. Measurement analysis and improvement9. Summary; Session C: Quality control and statistics; 1. Introduction; 2. The mean, the range and the standard deviation; 3. The distribution of data; 4. Summary; Session D: Statistical process control; 1. Introduction; 2. Sampling; 3. Acceptable quality level (AQL); 4. Control limits; 5. Applying the techniques; 6. Summary; Performance checks; 1. Quick quiz; 2. Workbook assessment; 3.Work-based assignment; Reflect and review; 1. Reflect and review; 2. Action plan; 3. Extensions; 4. Answers to self-assessment questions; 5. Answers to activities
|
| Abstract
|
:
|
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
|
| Subject
|
:
|
Institute of Leadership Management (Great Britain)-- Examinations
|
|
|
:
|
Institute of Leadership Management (Great Britain)
|
| Subject
|
:
|
Quality control-- Methodology, Study guides.
|
| Subject
|
:
|
BUSINESS ECONOMICS-- Quality Control.
|
| Subject
|
:
|
Examinations.
|
| Subject
|
:
|
Quality control-- Methodology.
|
| Subject
|
:
|
TECHNOLOGY ENGINEERING-- Quality Control.
|
| Dewey Classification
|
:
|
658.5/62
|
| LC Classification
|
:
|
TS156.F65 2003eb
|
| Added Entry
|
:
|
Johnson, Joe.
|
| Added Entry
|
:
|
Institute of Leadership Management (Great Britain)
|